Shipping Policy

The 9th Source

At The 9th Source, we are committed to providing our customers with a reliable, transparent, and premium shopping experience. Every order is handled with care to ensure your fragrances and lifestyle products arrive safely.

Order Processing

Orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.

After your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Timeframes

Estimated delivery times:

United States:
Standard Shipping: 3–7 business days

Shipping times are estimates and may vary due to carrier delays, holidays, weather conditions, product availability, or circumstances outside of our control.

Shipping Rates

Shipping costs are calculated and displayed at checkout before completing your purchase.

From time to time, The 9th Source may offer promotional shipping discounts or free shipping offers.

Order Tracking

Once tracking information becomes available, customers will receive tracking details by email to monitor their shipment.

Incorrect Shipping Information

Customers are responsible for entering complete and accurate shipping information at checkout.

If you entered incorrect shipping details, please contact us as soon as possible. Once an order has been shipped, we may be unable to modify the delivery address.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact The 9th Source Customer Support so we can assist in reviewing the issue and finding a resolution.

Product Availability

All orders are subject to product availability. If an item becomes unavailable after purchase, we will notify you regarding available options.

Authenticity Commitment

The 9th Source is committed to offering authentic designer fragrances and quality products sourced through trusted suppliers and distributors.

We do not sell counterfeit, replica, imitation, or unauthorized copies of any fragrance products.

The 9th Source is an independent retailer and is not affiliated with or endorsed by designer brands unless specifically stated.

Contact Us

For shipping questions or assistance, please contact:

The 9th Source Customer Support
Email: support@the9thsource.co
Website: the9thsource.co

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